Online booking module is one of the cool plugins in WordPress.
What is Online Booking Module?
‘Online Booking module’/’online appointment setter’ is used basically to book appointments with professionals or consultants for a said duration of time.
Example: Appointments with Doctors, Beauticians, Counsellors etc.
How does online booking module work?
A calendar will be available in the website for the visitor. This calendar will list information on booked and available time slots for present and future days.
Visitor can choose from the available slots, mention the purpose of visit from the drop-down list available and make the booking.
Once the booking is made, the client and the professional will be intimated by mail.
Reminder Alerts: Single or multiple reminders can also be set for both Client/Professional.
This appointment scheduling application can be implemented in 2 ways,
- Paid booking
- Unpaid booking
This is a beautiful module, convenient, easy to implement and easy to use. We have implemented this module for at least 6 clients and unfortunately, none of them are very enthusiastic about using this module as their main source/tool to schedule appointments.
Two major reasons why this module is not being used:
- Unpaid booking: The client/visitor is generally not very serious about the booking unless it is super critical to them. The probability of them turning up for the appointment is bleak, and this is a big loss to the professional.
- Paid booking: Paid booking becomes very expensive for the professionals, because payment gateway providers charge them monthly and as well as for each transaction. Considering that, this is not the only means of booking. Professionals will have follow-up bookings, booking over the phone and yet you end up paying rentals to payment gateway.
Both type of booking has its own pros and cons, and cons seem to be costing them a lot.
This way, the enthusiasm to dedicate all the bookings to happen through ‘Appointment Management System’/’Online booking module’ becomes slim and ends up not being used.